Question 1

I think my order is defective. What do I do?

Accepted Answer

If you believe you have received a defective product, prior to returning the item, please email us at mystyngapparel@gmail.com (mystyngapparel@gmail.com)with an image of the defect and your order number for our production team to review.

Question 2

My order doesn't fit. What are my options?

Accepted Answer

You have 30-days to return your item or to exchange it.

The customer is responsible for any returns shipping costs and for obtaining tracking information as Mystyngs Apparel is not responsible for any lost/missing returns. Tracking will be provided on returns via returns portal.

All Mystyngs Apparel items must be returned unworn, unwashed, with original tags still attached, stickers, folded in its original "EVA" garment bag. Any damaged items that have signs of wear or do not conform with Mystyngs Apparel's return policy will be declined and the item will be shipped back at the customer's expense or a 20% damage fee per unit will be subtracted from the refund.

Exchanges can only be made for a different size or color of the same style only. ( If Available) Sale items all sales are final

Once your return has been received please allow 3-5 days for processing. After processing we will send you an email to confirm that the return has been completed. Refunds are in the form of original payment, please allow up to 10 business days for the refund to be reflected in your account or your exchange to be sent out. We do not refund original shipping charges.

Please note- sales items may be returned or exchanged for a different size of same style and color only

Question 3

Does your Store have Plus Sizes?

Accepted Answer

Yes we do for certain styles.

Question 4

I want to order in bulk, what do I need to do?

Accepted Answer

For bulk order requests, please email us at: mystyngapparel@gmail.com (mystyngapparel@gmail.com)with the complete details of your order.

FAQ

MYSTYNGS

EXPERIENCE

FOLLOW US

SUBSCRIBE WITH US!